W39Intelligent Commerce

Service & Support

How can we help with your machine?

Refunds, restock requests, machine issues, or general feedback. Fill out the form and we will get back to you. If you scanned a QR code, your machine ID is preloaded.

Send a request

Tell us what happened.

The more specific you are, the faster we can help.

Other ways to reach us

Tips

  • Include the machine ID from the sticker
  • For refunds, share what you tried to buy
  • Add a photo when you send the email